Krissy Renton

• Promoted brand loyalty by creating personalized experiences for each customer during their visit.
• Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
• Developed strong relationships with clients, resulting in repeat business and referrals.
• Maintained cleanliness and organization of counter area, adhering to company standards at all times.

• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Helped customers select products best fitting personal needs.

*Drive the sales through implementation of key company tactics

*Create an environment for success by building team capability & recognise achievements

* Focusing on putting the customer first at the centre of everything I do

* Deliver Charlestown store in the top 2 in NSW for customer satisfaction results for the last 3 years with a score of 91%

*Lead by example to inspire other individuals

*Drive performance & achieve results & grow the business with management & team involvement

*Provide coaching & development capability

* Maximise marketing with the Lend Lease Centre & local communities

*Identify opportunities with departments to generate sales

*Deliver a cost conscious business

*Lead shrinkage reduction

*Leading a team of 100 employees

*Accountable for departments achieving targets

*Coaching & developing the team

*Customer service & problem solving

*Purchasing of stock for the department

*Maintaining ACCC standards

*Stocktake preparation for furniture,homewares ,bedding & warehouse

*Preparation for major VIP events

*Negotiating with suppliers

*Marketing with local radio & newspaper

*Liaison with major building companies & interior decorators

* Leading a team of 20 employees

*Selling of new & used vehicles

* Daily customer follow up

* Sales of aftermarket products

*Finance

*Stock control

*Liaison with dealerships workshop & detailers for prompt delivery